Service News

Service outage [Resolved]

[0730] We are investigating an issue with the service that is causing problems with login. Please bear with us. Next update around 0815. 

[0810] This is an usual failure mode. Every server is responsive so there may be some inter-server communications issue. Please bear with us whilst we continue. Next update around 0830. 

[0830] We think we've narrowed down the issue. We have decided to investigate further as it is still relatively early on a Sunday morning so will try to gather as much information as possible before restarting the culprit servers. We have the whole server team up and on this now. Next update by 0900.  

[0900] Service is coming back online now. We should have everything restored in the next 10-15 minutes. Will update again at 0915. Thanks for your patience everyone. 

[0915] Going to need a few more minutes to get the mail access servers reconnected to the stores. Will update again in 5-10 minutes. 

[0927] Service is back online and stabilising. It may take a few minutes to get back to fully normal but you should be able to log in now. Thanks for bearing with us whilst we investigated this problem. We've managed to gather some useful data from the failure. 

Originally Written: 29-Jul-2012 06:53, Last Updated: 06-Nov-2014 12:29

More Service News

Connect with TU Delft classmates, study friends and colleagues


Being a Delft engineer is not something for the short run; it is something you are for life, something to be proud of! TU Delft alumni live and work all over the world.

Expand your network and get in touch with fellow alumni.

Keep on learning


Wherever you live, and whatever your goals and ambitions may be, our diverse portfolio of courses will suit your needs.

At TU Delft for Life, you will find courses and MOOCs specially selected for you.

Stay up to date on TU Delft research, news and activities


Throughout the year, you can join TU Delft alumni events. Join them to stay connected, learn from our scientists or return to the university campus. Furthermore, in the digital library you can find the latest TU Delft news for alumni.

Update your (contact) details


Whether you have just changed your email address or moved to a new address, easily update your contact details in TU Delft for Life. Receive invites for (local) alumni events, the alumni magazine and stay updated on the latest alumni news.